Refund policy
Refund & Return Policy
At Wellnessglow, we want you to be satisfied with your purchase. If you are not satisfied, please contact us at alifaikrasool@yahoo.com within 14 days of receiving your order.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
-
The product must be unused and in its original condition.
-
The product must be returned with its original packaging where reasonably possible.
-
You must contact us before sending anything back.
Please do not send products back without contacting us first.
Return Shipping
Unless the product is defective, damaged, incorrect, or otherwise covered by applicable consumer law, the customer is responsible for return shipping costs.
For defective, damaged, or incorrect products, please contact us with photographs or other reasonable evidence so we can investigate and provide an appropriate solution.
Refunds
Once an approved return has been received and inspected, we will process the applicable refund to the original payment method.
Refund processing times may vary depending on your payment provider or bank.
We reserve the right to refuse a return where the applicable legal requirements for a return have not been met. Nothing in this policy limits any mandatory consumer rights that apply to you under the laws of your country.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us as soon as reasonably possible at alifaikrasool@yahoo.com and include your order number and photographs of the issue.
We will review the situation and, where appropriate, offer a replacement, refund, or another remedy required by applicable law.
Contact
For return or refund questions:
Wellnessglow
Email: alifaikrasool@yahoo.com